Shipping Policy

Last updated: November 10, 2026

Free shipping within the United States

Shipping is free on every order delivered to an address in the United States. There is no minimum order value.

Where we ship

We ship to addresses in all 50 US states, including Alaska and Hawaii, and to PO boxes. We do not currently ship to APO/FPO/DPO military addresses, to US territories, or outside the United States.

Order processing

Orders ship from our warehouse in the United States. Orders are processed within 1–2 business days after payment is confirmed. Orders are processed Monday to Friday.

Delivery times and carriers

We ship with USPS. Estimated delivery time is 3–7 business days after your order ships. Delivery estimates are not guaranteed and can be affected by carrier delays, weather or other events outside our control.

Order tracking

When your order ships, we email you a confirmation with tracking information. You can also check the status of your order on our Order Tracking page or in My Account.

Availability

Each product page shows whether the item is in stock. If an item you ordered becomes unavailable, we will contact you and offer a full refund for that item.

Lost, damaged or incorrect deliveries

If your package arrives damaged, is missing items, or contains the wrong item, contact us at contact@tcgzeno.com as soon as possible after delivery, with your order number and photos where possible, so we can resolve it. See our Returns & Refunds Policy.